Terms of service
General Disclaimer
Our products are formulated using carefully selected ingredients intended to support general wellness and skincare.
However:
- Individual results may vary.
- Results depend on lifestyle, genetics, consistency of use, diet, and overall health.
- Product descriptions are provided for informational purposes only.
Images displayed on the website are for illustration purposes and actual packaging may vary slightly.
Medical Disclaimer
The information provided on this website is not intended to diagnose, treat, cure, or prevent any disease.
Our products should not replace professional medical advice, diagnosis, or treatment.
Consult your physician before using any supplement or skincare product if you:
- Are pregnant or breastfeeding.
- Have any existing medical condition.
- Are taking prescription medication.
- Have known allergies.
Discontinue use immediately and consult a healthcare professional if irritation or an adverse reaction occurs.
Product Usage & Shelf-Life
To ensure maximum effectiveness and product safety:
Serums & Creams
All serums and creams should be consumed within 6 months after opening, regardless of the printed expiry date.
After opening:
- Store in a cool, dry place.
- Keep away from direct sunlight.
- Close the cap tightly after every use.
- Do not share personal skincare products with others.
- Discontinue use if the product changes in color, odor, or texture.
Sachets & Supplements
- Consume immediately after opening.
- Do not use torn or damaged sachets.
- Follow the recommended dosage only.
Storage Instructions
Store products:
- In a cool, dry place.
- Away from direct sunlight.
- Away from excessive heat and humidity.• Out of reach of children.
- In their original packaging whenever possible.
Do not consume products after the printed expiry date.
Payments
We accept secure online payments through our approved payment partners.
Orders are confirmed only after successful payment authorization.
Naturalize by Dr. Bilquis reserves the right to cancel any order suspected of fraud or unauthorized payment activity.
User Privacy
We respect your privacy.
Customer information is collected solely for:
- Order processing
- Customer support
- Delivery coordination
- Promotional communication (only where consent has been provided)
We do not sell or rent customer information to third parties.
Payment information is processed through secure payment gateways and is never stored on our servers.
User Responsibilities
By using this website, customers agree to:
- Provide accurate information.
- Use products according to their intended instructions.
- Keep login credentials confidential.
- Not misuse or attempt to compromise the website.
Intellectual Property
All website content, including:
- Logos
- Product names
- Images
- Graphics
- Packaging designs
- Videos
- Text
is the intellectual property of Naturalize by Dr. Bilquis and may not be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
Naturalize by Dr. Bilquis shall not be liable for:
- Improper product usage.
- Failure to follow usage instructions.
- Allergic reactions due to undisclosed sensitivities.
- Delays caused by courier services.
- Indirect, incidental, or consequential damages arising from product use.
Our maximum liability shall not exceed the purchase price of the product ordered.
Contact Us
For order support, product inquiries, or policy-related questions, please contact our customer support team through the contact information provided on the website.
Acceptance of Terms
By placing an order through this website, you acknowledge that you have read, understood, and agreed to these policies, including the No Refund Policy, the requirement that serums and creams must be used within six (6) months of opening, and all other terms governing the purchase and use of Naturalize by Dr. Bilquis products.